When does personal data processing take place?

 

On the Website you can buy goods and services directly from Gottlery AB. When you buy something on the Website, you enter into an agreement with Gottlery. In order for us to be able to administer your purchases and fulfill our commitments to you as a customer, it is necessary for us to process the personal data that you provide or have provided to us.

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Registered data

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The personal data that Gottlery collects and processes may, depending on the context, include:

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• social security number;

• name and contact information, including address, mobile number and email address;

• delivery and billing information, payment and credit card numbers, and other information that you provide in connection with the purchase or delivery of a product or service;

• purchase, payment and order history;

• other information relevant to customer surveys, advertisements or offers;

• other user-generated information that you actively choose to share through our website or through other contact with us; and or

• IP address.

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Collection of your personal data can take place from the following sources:

• the website, e.g. when you order a product or service, choose to subscribe to our newsletter, participate in one of our competitions or when you contact us by email.

• through cookies (see more under the section above on "cookie policy").

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Why do we process your personal data?

  Customers

Gottlery AB processes customers' personal data within the framework of the purposes and with the support of the legal grounds stated below.

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Completion of purchase agreement:

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We process your personal data to fulfill your purchase of goods and services, to deliver these, to carry out payment and to give you access to the Website and the services that Gottlery provides there, e.g. our customer service.

 

Fulfill legal obligation:

 

We process your personal data to fulfill legal obligations due to legal requirements, judgments or authority decisions, such as requirements in the Accounting Act and the Product Liability Act. This means e.g. that we save invoice documents according to current accounting rules and purchase history so that you can claim a purchase.

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Legitimate interest:

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• We process your personal data in order to provide, implement, develop and improve CDON's services for our customers. For this purpose, we analyze the personal data that we collect from our customers (eg age and purchase history) and sort customers into different segments in order to perform analyzes on an aggregated level and for statistical purposes. We do not carry out any analysis of your personal data on an individual level.

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• We process your purchase history and your email address to send you relevant offers regarding similar products. You can always object to this treatment, see more about this in the section Your rights below.

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Subscribers

• Newsletter subscribers

 

Gottlery processes your personal data for the purpose of sending Gottlery's newsletter in the manner specified below.

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Fulfillment of agreement: We process your personal data to send you newsletters with personalized offers, discount codes and information about relevant campaigns from Gottlery. For this purpose, we analyze your personal data on an aggregated level.

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Competition participant

Gottlery processes your personal data if you participate in a competition organized by Gottlery for it

purposes and the legal basis set out below.

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• Consent: We process your personal data in order to administer the competition, which means selecting winners and communicating the winnings. We will also check the winner's age.

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• Legitimate interest: If you contact Gottlery's customer service with questions or comments regarding a competition, Gottlery will process your personal data in order to complete the contact with you.

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Storage of personal data

Gottlery takes all reasonable steps to ensure that your personal data is processed and stored securely. Your personal data is never saved longer than is permitted by applicable law or to achieve the purposes stated above. Your personal data is processed by us during the time periods below, after which the personal data is deleted.

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• Customers: If you have purchased an item on our Website, your personal data (name, social security number, address, telephone number, e-mail as well as payment and delivery information) provided in connection with ordering goods and services will be saved for two years or as long as required for that Gottlery or our Collaborators will be able to fulfill the agreement with you. This includes processing to fulfill delivery or service commitments. This does not apply if we need to save your personal data any longer due to any of the points below.

• Newsletter subscribers: If you have signed up as a subscriber to Gottlery's newsletter, your personal data will be saved until you unregister from receiving the newsletter.

• Subscribers to price monitoring on the Website: If you have signed up as a subscriber to price monitoring of goods and services on the Website, your personal data will be saved for a maximum of one year if no price changes occur. If there is a price change within a year, the monitoring will continue to be active and will be extended by one year at a time from the date the last price change notification was sent to your registered email address. You can choose to unsubscribe from price monitoring at any time by clicking on the link included in the e-mail that goes out with information in the event of a price change, by logging into your user account on the Website or by contacting Gottlery's customer service and notify that you wish to have your personal data deleted.

• Competition participants: If you have consented to Gottlery processing your personal data in connection with competition participation, we will save your personal data for as long as is necessary to administer the competition. When we no longer need the personal data to administer the competition, it will be deleted. You can withdraw your consent to participate in the competition at any time by contacting Gottlery customer service.

• Communication: If you have contact with Gottlery, e.g. via e-mail with customer service, your personal data is stored for as long as is necessary to complete the contact.

• Legal obligation: Gottlery saves your personal data (contact details, purchase history, payment details and your contacts with customer service) as long as we are obliged according to the applicable law or authority decision.

• Direct marketing: We may process your personal data for direct marketing for up to two years after the end of the customer relationship, provided that you do not opt out of such direct marketing before then.

When Gottlery no longer has reason to process your personal data or if you withdraw your consent, your personal data will be deleted.

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Register extracts and corrections

As a registered natural person, you have, among other things, the right to access the personal data Gottlery processes about you. You also have the right to have any incorrect, incomplete or misleading personal data corrected by ottleryG. Please note that this only applies to factually or legally incorrect information. You, as a registered natural person, also have the right under certain conditions to have all your personal data completely deleted by Gottlery. However, this does not apply to personal data that Gottlery must save according to applicable legal requirements or to be able to fulfill an agreement. At Datainspektionen you can read more about your rights.

Security

Gottlery takes appropriate technical and organizational measures to prevent unauthorized or illegal processing and access, loss, destruction or damage to personal data, thereby ensuring an appropriate level of security.

Change of privacy policy

We reserve the right to change our privacy policy if necessary. We may occasionally make changes to this policy but when we make material changes to this policy we will provide you with a clear notice taking into account the circumstances, e.g. by sending an email. Therefore, please ensure that you read all such messages carefully.

Contact

Thank you for reading our privacy policy. If you have any questions about this policy, please feel free to contact us by sending an email to info@gottlery.com.

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